Last Updated: November 5, 2024
Returns Center
Welcome to the Michael Harris Collection Returns Center
We’re here to ensure a smooth and hassle-free returns process. If you’re not completely satisfied with your purchase, we’re happy to assist with your return or exchange.
How It Works
- Select Item(s) to Return
- Enter your order number and email address below to access your recent purchase. From there, select the item(s) you’d like to return.
- Choose Your Return Option
- Once you’ve selected your items, choose whether you’d prefer a Refund or an Exchange for each item.
Return Eligibility
To qualify for a return:
- Item(s) must be returned within 14 days of purchase.
- Items should be in original condition, with all tags and packaging intact.
Please note: Certain items, such as final sale or personalized products, are not eligible for return.
Processing Your Return
- Inspections: Upon receiving your returned item, our team will inspect it to ensure it meets our return criteria.
- Refunds: Once approved, refunds will be issued to your original payment method.
- Exchanges: Approved exchange items will be shipped out promptly, with tracking provided for your convenience.
Frequently Asked Questions
How long does the return process take?
Returns are typically processed within 5-7 business days of receiving the item. Refunds may take an additional 3-5 business days to reflect in your account.
Can I track my return?
Yes! You’ll receive a tracking number once you’ve printed your prepaid shipping label.
Which items are not eligible for return?
Items marked as final sale or those that are personalized cannot be returned or exchanged.
Need Assistance?
Our customer support team is here to help you through every step of the return process. Contact us at:
- Phone: +1 (332) 203-7882
- Email: sales@michaelharriscollection.com
Thank you for shopping with Michael Harris Collection. We look forward to making your return experience as seamless as possible.