Refund and Returns Policy
At Michael Harris Collection, we’re committed to ensuring your satisfaction and providing a seamless shopping experience. We understand that you may occasionally need to return a product, and our returns policy is designed to make this process simple and transparent.
Return Eligibility
Due to the unique nature of our collection, all sales are final unless a product arrives damaged or defective. If a product arrives damaged or defective, please contact us within 7 days of delivery, and we’ll assist you with a return or exchange.
If you’re not completely satisfied with your purchase, you may return it within 14 days of delivery, provided it is in its original condition with all tags and packaging intact.
How to Initiate a Return
To start a return, please visit our website and access the Returns Center. There, you can select the item(s) you wish to return, choose your preferred return method (refund or exchange), and print a prepaid shipping label for your convenience.
Return Process and Inspection
Once your return is received, our team will inspect the product to ensure it meets our return criteria. Upon approval, we will process your request promptly:
- Refunds will be issued to the original payment method.
- Exchanges will be shipped as soon as possible.
Exclusions
Please note that certain items, such as final sale or personalized products, may not be eligible for return. We recommend reviewing our complete returns policy on our website for full details and specific terms.
Customer Support
If you have questions or need assistance with your return, our customer support team is available to help. Your satisfaction is important to us, and we look forward to providing you with an excellent shopping experience.
- For more information about our returns process, please visit our Returns Center.